Product Owner (MarTech)
25 Jan 2021
Product & Operation
Responsibilities:
- Work with business owner and tech to develop product that helps to drive business KPIs
- Develop and Prioritize business requirements with business owners and tech team, creates the prioritized product backlog, and defines the acceptance criteria
- Support to operate and optimize product relates to digital channels including Web, App, Line, Chatbot etc
- Project planning and execution; ensure all stakeholders are involved and informed
- Identify gaps from business and technical needs to provide recommendations on solutions that results in new or changed process, technology, human resources, and partners
- Developing and implementing administrative and operational matters ensuring achievement of objectives
- Manage internal and external vendors varies from on-shore and off-shore model
Qualifications:
- Good command of English
- 3-5 years experience working as Product Manager, Product Owner, Business Analyst and/or Business Development
- Experience in CRM, Loyalty Program, Campaign Management, Multichannel, App Push, and Marketing Cloud such as Adobe Campaign, Emarsys, Responsys, Salesforce Marketing cloud
- Experience in developing functional specs & design, define KPIs, segments Prioritization, optimize reports and dashboards using web/mobile analytics tool such as Omniture, Adobe Analytics, Google Analytics, Omniture, Hotjar
- Familiar to Agile and Waterfall working model
- Experience working in a fast-paced and high growth environment
- Process oriented and strong problem-solving skills
- Open minded and digital mindset
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