10% Shopping Discount

- Present The 1 Exclusive membership status via The 1 APP at Customer Care Office to receive Welcome Card. List of applicable brand will be provided

Complimentary hotel delivery

- Bring the items to the Customer Service Office on:

Milan: 6th floor

Rome: Basement Floor (next to Tax Free Lounge)

Turin: 1th floor (behind Polo Ralph Lauren corner)

- Present The 1 Exclusive membership status via The 1 APP

Fast track VAT refund

- Present The 1 Exclusive membership status via The 1 APP at Customer Service Office

- Customers will receive refund directly in Store (Milan and Rome) if they are leaving in 10 days.

- During refunding procedures, Global Blue team will detail to each customer the meeting point for the VIP Lane (Fast Track) at the airport.

Personal Shopper

- Email for Personal Shopper booking at: Milan: customercare.milano@rinascente.it; topclientservice@rinascente.it Rome: customercare.romatritone@rinascente.it; conciergeservice.roma@rinascente.it Turin: customercare.torino@rinascente.it